Effective Date: January 23, 2023
With respect to your including information submitted or collected on the Site, you (“You”) agree that by visiting the Site, You agree that Your personal information will be handled as described in this policy and accept Roux’s Policy as set forth herein.
1. How We Collect Personal & Other Information
Personally Identifiable Information, as described in US privacy law and information security, is information that can be used on its own or with other information to that would allow someone to identify, contact, or locate a single person, or to identify an individual in context such as Your name, physical or electronic mail address, and telephone number. Personally Identifiable Information does not include aggregated information that, by itself, does not permit the identification of individual persons or Activity Information (as defined below).
2. Collection of Personally Identifiable Information
The Site is designed so that You may generally browse it without providing any Personally Identifiable Information. Certain areas of the Site, however, may require or allow the voluntarily submission of Personally Identifiable Information such as Your name, email address, mailing address, phone number or other details to help You with Your experience. We and our service providers may also collect Personally Identifiable Information online in other ways in connection with our services, including through social media properties (“Our Social Media”); through email messages that we send to You that link to this Policy (“Emails”); and through Your registration process for newsletters, seminars, webinars and events. We also may collect Personally Identifiable Information offline in a variety of ways in connection with our services, including when You participate in a contractual arrangement for services; when You provide information in conjunction with our services; or when You interact with us at a Company or other networking event. Roux uses Your Personally Identifiable Information for the purposes for which it was submitted by You to Roux and for Roux to send You publications and invitations that may be of interest to You. Except as otherwise set forth in this Policy, Roux does not share Your Personally Identifiable Information with third parties.
3. Collection of Other Information
When You use the Site, which may be hosted in part or its entirety by a third party, the Site will collect information indirectly and automatically (through, for example, the use of “cookies” or Your “IP address”) about Your activities. Roux uses this activity information (the “Activity Information”) for internal purposes such as to administer and improve the Site, and help Roux understand how the Site is being used. We and our service providers may collect Other Information in a variety of ways. Other Information is any information that does not reveal Your specific identity or does not relate to an identifiable individual. We may collect and process the following Other Information:
If we are required to treat Other Information as Personally Identifiable Information under applicable law, then we will collect, use and disclose it for the purposes for which we collect, use and disclose Personally Identifiable Information as detailed in this Policy.
Cookies are small files that a site or its service provider transfers to Your computer’s hard drive (not on the site) through Your web browser (if You allow) that enables the site’s or service provider’s systems to recognize Your browser and capture and remember certain information.
You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to turn off all cookies. You can do this through Your browser settings. Since each browser is a little different, look at Your browser’s Help Menu to learn the correct way to modify Your cookies.
You are always free to decline cookies if Your browser permits, but in that case, some portions of the Site that make Your site experience more efficient may not function properly.
5. Analytics and Third-Party Behavior Tracking
To learn about our other third party vendors’ practices please go to Hubspot, GotoMeeting, Accessibe, and Survey Monkey.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
6. Information Use
We may use the Personally Identifiable Information we collect from You when You fill out a form, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other Site features in the following ways:
7. Protection of Information
Roux has implemented and follows reasonable and appropriate technical and organizational measures to protect against the risks of loss, misuse, unauthorized access to, erroneous disclosure of, alteration of and unlawful interception of Personally Identifiable Information. However, please be advised that no data security measure can unconditionally guarantee security.
Your Personally Identifiable Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems because of their business need to know.
8. Information Sharing and Disclosure
Roux does not sell, trade, or otherwise transfer to outside parties Your Personally Identifiable Information unless we provide users with advance notice. However, Roux may share Personally Identifiable Information with third parties, including affiliated firms and third parties performing services for or on behalf of Roux such as website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our clients, so long as those parties agree to keep this information confidential. Such third-party services may include communications, database, event management, hosting, human resources, mailing, and marketing services. Additionally, Roux cannot fully ensure that Your Personally Identifiable Information will not be disclosed to third parties. For example, Roux may be legally obligated to disclose information to the government or third parties under certain circumstances, third parties may circumvent Roux’s security measures to unlawfully intercept or access transmissions or private communications, or an error may occur in the administration of the Roux Site. In the unlikely event that Roux needs to investigate or resolve possible problems or inquiries, Roux may, and You authorize Roux to, disclose any information about You to government officials as permitted by applicable law.
9. Special Notification about Webinars
Webinars offered as a service to users of our services (“Webinars”) are hosted by unaffiliated third-party vendors, such as GoToMeetings, not by Roux.
Our third-party vendors require users to provide Personal Information. This Personal Information may include name, email address, and other personally identifiable information. Please note that this Personal Information is collected by our vendors and/or by us. We encourage You to read the privacy statements of our vendors, which control how such vendors handle Personal Information provided by You to register for and participate in the Webinars.
10. Removal of Personally Identifiable Information
Roux will use reasonable efforts to remove Your Personally Identifiable Information from our then current Roux Site at any time upon Your written request to email@example.com. Such removal of Personally Identifiable Information will not ensure the permanent removal of such Personally Identifiable Information from the Roux Site. For example, such Personally Identifiable Information may remain in Roux’s archival or backup copies of the Roux Site.
11. Third-party links
The Site may contain links to third-party websites. Any access to and use of linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. Roux is not responsible for the privacy and information or other practices of such third-party websites.
12. Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from You, we will endeavor to provide You with notice in advance of such change by highlighting the change on our Site, or via email notifications.
13. Contacting Us
If there are any questions regarding this Policy, You may contact us at firstname.lastname@example.org or 1-800-306-2406.
This section provides specific information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this section is intended to satisfy that requirement.
Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular resident or household.
1. Notice of Collection
2. California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
3. Submitting Requests: Requests to exercise the above enumerated rights may be submitted by contacting us at 1-800-306-2406 (toll free) or by emailing us at email@example.com. We will respond to verifiable requests received from California consumers as required by law.
4. Incentives and Discrimination: The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.
5. Data Retention: We will retain your personal information for as long as the information is needed for the purposes listed above, pursuant to our record retention policy, and for any additional period that may be required or permitted by law, such as for business, legal, accounting, or reporting requirements or pursuant to client contract requirements. The length of time your personal information is retained depends on the purpose(s) for which it was collected, how it is used, and the requirements to comply with applicable laws or client contracts. If you would like us to delete your personal information collected directly by Roux, please contact us via email at firstname.lastname@example.org. If we do not have a legal basis for retaining your information, we will delete it as required by applicable law. If we have collected or received your personal information in our capacity as a service provider to a Roux client with which you have a relationship, that client and/or company can assist you with requests related to deleting your personal information.
The criteria used to determine our retention periods may include:
6. Authorized Agents: If an agent would like to make a request on your behalf as permitted by applicable law, the agent may use the submission methods noted above. As part of our verification process, we may request that the agent provide, as applicable, proof concerning their status as an authorized agent. In addition, we may require that you verify your identity as described above or confirm that you provided the agent permission to submit the request.